Privacy Policy

Last updated: 1 March 2026

The One Coach (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit theone.coach or use our services.

Who we are

The One Coach is an executive coaching practice operated by Codruta Harsan. Our registered address is in the United Kingdom. You can contact us at hello@theone.coach or +44 7533 976640.

What data we collect

We may collect the following personal data:

Information you provide directly: your name, email address, phone number, and any message content when you complete our contact form or book a discovery call.

Information collected automatically: your IP address, browser type, device information, pages visited, and time spent on our site. This data is collected through Google Analytics and Google Ads conversion tracking.

How we use your data

We use your personal data to respond to enquiries and book coaching sessions, provide and improve our coaching services, send relevant communications (only with your consent), analyse website usage to improve your experience, and measure the effectiveness of our advertising through Google Ads conversion tracking.

Legal basis for processing

Under UK GDPR, we process your data based on consent (when you submit a form or agree to cookies), legitimate interest (to respond to enquiries and improve our services), and contractual necessity (to deliver coaching services you have purchased).

Cookies

We use cookies to operate our website effectively. For full details, see our Cookie Policy.

Third-party services

We use Google Analytics to understand how visitors use our site, Google Ads to measure advertising performance, and Google Fonts for typography. These services may collect data as described in their respective privacy policies. We do not sell your personal data to any third party.

Data retention

We retain your personal data only for as long as necessary to fulfil the purposes described above. Contact form submissions are retained for up to 24 months. Analytics data is retained for up to 14 months.

Your rights

Under UK GDPR, you have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion of your data, object to or restrict processing, request data portability, and withdraw consent at any time. To exercise any of these rights, contact us at hello@theone.coach.

Changes to this policy

We may update this privacy policy from time to time. The latest version will always be available on this page with the date of the last update.